Class PlainClient

Adds a customer to a customer groups.

Add labels to a thread

Archive a label type

Assign a thread to a user or machine user

Change a thread's priority

Creates the configuration for a Customer Card. Useful if you want to programatically set up a customer card vs using the settings UI

Create an issue for a customer. If you want you can override the default issue priority in your settings by specifying a priority manually here.

Create a thread (e.g. when a contact form is submitted)

Delete the configuration for a Customer Card.

If the customer is not found this will return null.

If the customer is not found this will return null.

If the customer group is not found this will return null.

Get a paginated list of customer groups.

Get a paginated list of customers.

Get a label type by id

Get a paginated list of label types

Fetch the workspace for the authenticated API key.

Get a single thread by id

Get a paginated list of threads

Mark a thread as done

Mark a thread as Todo (e.g. Unsnooze)

If you need to do something custom you can use this method to do

Remove a customer from customer groups.

Remove labels from a thread

Resolve an issue for a customer.

Snooze thread for a duration defined in seconds

Unassign a thread

Updates the configuration for a Customer Card.

Add a custom timeline entry to a customer's timeline.

This can be used to power custom contact forms, log events from your own systems and much more.

Allows you to create or update a customer. If you need to get the customer id for a customer in Plain, this is typically your first step.